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How to clear your cloud storage in 5 simple steps

7 min read

Nov 26, 2024

People working at a messy desk with multiple devices and many files surrounding them.

First off, why is my cloud storage full?

If your cloud storage is full, there’s a decent chance one of the following scenarios will be the cause:

  • Syncing unnecessary files—an app on your device might be uploading unnecessary files to your cloud storage, like the ‘Downloads’ or ‘WhatsApp Images’ folders on your phone
  • Shared files—in some cases, large files or folders that are shared with you can count towards your total cloud storage usage
  • Multiple copies of the same file—thanks to file history in apps like Dropbox Paper, it’s generally not necessary to store multiple versions of files, as you can always roll back to a previous copy
  • Deleted files—if you’ve recently deleted files and your storage is still full, it may be that your cloud storage is still updating and needs to sync the changes before the storage usage updates
Photograph of a Dropbox user clearing space in their cloud storage.

Why do I need to clean up my cloud storage?

The world-renowned Marie Kondo approach to decluttering focuses on keeping things that ‘spark joy’ around you and discarding the rest. For digital data, this method not only stops you from exceeding your storage quota, but will also create a more pleasant experience in using your files.

If you don’t get a handle on your cloud storage, you could find yourself unable to upload, edit, or sync new file versions. Depending on the provider, they may even delete your files if you don’t clear space, too.

How do I free up cloud storage space?

There’s no need to panic. Here are some very easy principles to guide you. Consider these as a digital tidying course for your cloud storage, or even your local hard drive, to help save space.

 

1. Delete the files you don’t need

Sometimes, the simplest solution is the best one. If you need to free up cloud storage space, the easiest way to do this is by deleting files you no longer need.

Of course, facing gigabytes of data to manually pour over and selectively delete can feel like a daunting task. It doesn’t need to be, though. Try these tested hacks to immediately get things moving:

  • Filter by size—start by sorting your files and folders from biggest to smallest. Keep an eye out for anything you know you no longer need that sits towards the top of the pile.
  • Filter by date—do you really need that work-in-progress version of a report from 5 years ago? Sorting your files from oldest to newest may help uncover unnecessary and long-forgotten relics.
  • Hunt down app data folders—any folders with a name matching an app might be automatically storing exports and other data. Review the data in the file and delete if unnecessary.
  • Remove temporary files—downloads, memes, and images received in group chats can quickly fill your cloud storage with clutter. Most of them can be deleted.

Find more information on deleting files in your Dropbox account at the Dropbox Help Center. You can also try Dropbox Backup if you’re nervous about losing files.

Visual representation of the Dropbox Backup user interface.
Visual representation of a meeting notes template in Dropbox Paper.

Keep your files organized with Dropbox

Dropbox can change your perspective on cloud storage, making file management simple. You can create spaces and manage projects from a central location, so when you tidy your folders they will update in the background. Try it, and you can upgrade your plan if you run out of space!

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