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For individuals

A new home for your Adobe Creative Cloud synced files

Are you impacted by the discontinuation of Adobe Creative Cloud synced files? Securely store your content in the cloud and save hard drive space on your devices, with Dropbox.

Dropbox Plus comes with 2 TB of cloud storage—along with must-have tools for your creative projects, like secure file sharing and file recovery within 30 days.

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What’s happening?

Discontinuation of Adobe Creative Cloud synced files

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Adobe Creative Cloud synced files discontinued

As of February 1, 2024, Adobe Creative Cloud synced files are being discontinued and files will be deleted from cloud storage.

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Users are advised to migrate files

Adobe is advising customers to find alternative third-party storage and to migrate their files in advance.

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Local storage may be insufficient

Users with a large number of files may run out of local hard drive space, if attempting to store the files on their device.

Introducing Dropbox

Your new cloud storage solution for creative projects

Here’s what you’ll get when you sign up as an Adobe Creative Cloud user:

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2 TB of storage space

Get 2 TB of storage with Dropbox Plus—the ideal place to store, access, and share your creative projects securely.

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Access your files anywhere

Save your project files directly to Dropbox and sync across all of your connected devices.

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Instant access to files

Files become instantly accessible as soon as they’ve synced, without disrupting your workflow.

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Offline and online-only files

Mark files as online-only to free up local storage space, make them available offline again at the click of a button.

Multiple devices

Your content is always available, everywhere

Dropbox makes it easy to work across multiple devices and platforms, without disrupting your creative workflow.

Whether you're using a powerful desktop computer for editing, or quickly viewing exports on your phone or laptop—Dropbox instantly syncs your project files, so they’re always there when you need them.

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Fast syncing

Instantly up-to-date, across your Dropbox account

Make multiple updates to files in Adobe Creative Cloud in quick succession and see them reflected in your Dropbox storage in real-time, without the fear of versions clashing and causing errors.

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Save space

Access files when you have low or no connectivity

Offline files provide the flexibility to have your most important assets available to you, even when an internet connection isn’t—whether you’re editing on the road, out on a shoot, or anything else. When you’re done, simply mark the files as online-only again to free up your local storage space.

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Dropbox seamlessly integrates with Finder and File Explorer, making it quick and easy to manage your files without ever leaving your desktop.

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Dropbox’s newly redesigned web experience features a simplified left navigation bar to ensure you can find the content you need, quickly. It also features a unified top-level action bar, enabling you to create files or take actions right from the moment you land on the page.

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It’s easy to keep track of the sync status of your files. Search your files, see recent activity, and manage preferences by clicking the Dropbox icon on your PC’s taskbar or Mac’s menu bar.

An icon representing a file that has synced to a Dropbox account, making it accessible from any device.

Share a Dropbox link—of photos, videos, zipped folders, CAD files, and more—with anyone, even if they don’t have a Dropbox account. Dropbox makes it easy to control who can access your files and how much they can do with explicit folder permissions settings.

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Want to send your file for signature? See version history? Whatever you need to do, by right-clicking a file in your Dropbox folder, you can uncover a whole host of options.

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Frequently asked questions

In an announcement post on their customer support platform, Adobe states that:

“Starting February 1, 2024, Adobe will begin to discontinue Creative Cloud Synced files for all free and paid personal users not associated with a Creative Cloud for Enterprise or a Creative Cloud for Teams business account.”

In order to avoid any loss of files, it is recommended that Adobe Creative Cloud customers migrate their files ahead of February 1, 2024.

Acording to guidance provided by Adobe in their announcement post for customers on personal plans:

“Your assets will remain in your Creative Cloud Files folder on your local device. We suggest you back up the files locally, to an Adobe-supported solution […], or to a third-party cloud storage provider. Sign in to your Adobe account on your local device to sync the latest versions of your assets before February 1, 2024.“

Adobe are advising customers to find alternative cloud storage solutions, such as Dropbox, for their files.

In order to transfer your files from Adobe Creative Cloud to Dropbox, you will first need to ensure a copy of your files is accessible on your local machine. This could be in your local Creative Cloud Files folder, linked with your Adobe Creative Cloud subscription, or simply by exporting the files and downloading them by other means.

You will then need to upload the files to your Dropbox account, it may help to break your data into batches for upload.

You can upload files and folders to your Dropbox account on dropbox.com and the Dropbox desktop app. Each file or folder uploaded on dropbox.com can be up to 50 GB. Each file or folder uploaded on the Dropbox desktop app can be up to 2 TB.

Learn more about uploading files to your Dropbox account.