Transparency at Dropbox Reports

Published since 2012, our biannual report makes public the number of requests we receive and how we respond.

Animation of spheres moving in space

Volume of government requests

This graph shows the total number of requests received over time, broken down by request type.

Jan-Dec
Jan-Dec
Jan-Jun
Jul-Dec
Jan-Jun
Jul-Dec
Jan-Jun
Jul-Dec
Jan-Jun
Jul-Dec
Jan-Jun
Jul-Dec
Jan-Jun
Jul-Dec
Jan-Jun
Jul-Dec
Jan-Jun
Jul-Dec
Jan-Jun
Jul-Dec
Jan-Jun
Jul-Dec
Jan-Jun
2012
2013
2014
2014
2015
2015
2016
2016
2017
2017
2018
2018
2019
2019
2020
2020
2021
2021
2022
2022
2023
2023
2024
2012
2013
2014
2015
2016
2018
2018
2019
2020
2021
2022
2023
2024
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{"Jan 2024 - Jun 2024":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 78.6% of the search warrants received.<\/p>\n<p>When Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 11.5% of the search warrants we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 13.5% of the affected Dropbox users identified in search warrants we received of the fact that law enforcement requested their information.<\/p>\n<p>The numbers above include search warrants directed at Dropbox subsidiaries. In the first half of 2024, we received 1 search warrant directed to DropboxSign/DropboxFax and 1 search warrant directed to DocSend.<\/p>\n","Jul 2023 - Dec 2023":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 77.1% of the search warrants received.<\/p>\n<p>When Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 10.7% of the search warrants we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 11.1% of the affected Dropbox users identified in search warrants we received of the fact that law enforcement requested their information.<br>\n<\/p>\n<p>The numbers above include search warrants directed at Dropbox subsidiaries. In the relevant half, we did not receive any search warrants directed to Dropbox subsidiaries.<\/p>\n","Jan 2023 - Jun 2023":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 72.2% of the search warrants received.<\/p>\n<p>When Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 12% of the search warrants we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 16% of the affected Dropbox users identified in search warrants we received of the fact that law enforcement requested their information.&nbsp;<\/p>\n<p>The numbers above include search warrants directed at Dropbox subsidiaries. In the relevant half, we received 1 warrant directed to Dropbox Sign/Dropbox Fax.<br>\n<\/p>\n","Jul 2022 - Dec 2022":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 69.6% of the search warrants received.&nbsp;<\/p>\n<p>When Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 12% of the search warrants we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 18.8% of the affected Dropbox users identified in search warrants we received of the fact that law enforcement requested their information.<\/p>\n","Jan 2022 - Jun 2022":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 68.5% of the search warrants received.&nbsp;<\/p>\n<p>When Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 11.4% of the search warrants we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 15.3% of the affected Dropbox users identified in search warrants we received of the fact that law enforcement requested their information.<\/p>\n","Jul 2021 - Dec 2021":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 74.9% of the search warrants received.&nbsp;<\/p>\n<p>When Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 11.7% of the search warrants we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 14.6% of the affected Dropbox users identified in search warrants we received of the fact that law enforcement requested their information.<\/p>\n","Jan 2021 - Jun 2021":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 89.6% of the search warrants received.<\/p>\n<p>When Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 19.7% of the search warrants we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 19.3% of the affected Dropbox users identified in search warrants we received of the fact that law enforcement requested their information.<\/p>\n","Jul 2020 - Dec 2020":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 90.9% of the search warrants received.<\/p>\n<p>When Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 16.4% of the search warrants we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 16.1% of the affected Dropbox users identified in search warrants we received of the fact that law enforcement requested their information.<br>\n<\/p>\n","Jan 2020 - Jun 2020":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 89.5% of the search warrants received.<br>\n<\/p>\n<p>When Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 19.2% of the search warrants we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 21% of the affected Dropbox users identified in search warrants we received of the fact that law enforcement requested their information.<br>\n<\/p>\n","Jul 2019 - Dec 2019":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 88.04% of the search warrants received.<\/p>\n<p><br>\nWhen Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 33.7% of the search warrants we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 33% of the affected Dropbox users identified in search warrants we received of the fact that law enforcement requested their information.<\/p>\n","Jan 2019 - Jun 2019":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 84.5% of the search warrants received.<\/p>\n<p>Anytime Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 26.1% of the search warrants we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 29.8% of the affected Dropbox users identified in search warrants we received of the fact that law enforcement requested their information.<\/p>\n","Jul 2018 - Dec 2018":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n<p>We received indefinite court orders of non-disclosure for 26.1% of the search warrants we received. These court orders may prevent us from ever notifying 29.8% of the Dropbox users named in a search warrant of the request for their information.<\/p>\n","Jan 2018 - Jun 2018":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n<p>We received indefinite court orders of non-disclosure for 30.1% of the search warrants we received. These court orders may prevent us from ever notifying 24.2% of the Dropbox users named in a search warrant of the request for their information.<\/p>\n","Jul 2017 - Dec 2017":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n<p>Between July and December 2017, we received indefinite court orders of non-disclosure for 39.5% of the search warrants we received. These court orders may prevent us from ever notifying 19.9% of the Dropbox users named in a search warrant of the request for their information.<\/p>\n","Jan 2017 - Jun 2017":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice, of the users whose content we provided to law enforcement.&nbsp;<\/p>\n<p>Between January and June 2017, we received indefinite court orders of non-disclosure for 45.4% of the search warrants we received. These court orders may prevent us from ever notifying 45.1% of the Dropbox users named in a search warrant of the request for their information.<br>\n<\/p>\n","Jul 2016 - Dec 2016":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice, of the users whose content we provided to law enforcement.<\/p>\n<p>Between July and December 2016, we received indefinite court orders of non-disclosure for 32.4% of the search warrants we received. These court orders may prevent us from ever notifying 25.6% of the Dropbox users named in a search warrant of the request for their information.<\/p>\n","Jan 2016 - Jun 2016":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n<p>Between January and June 2016, we received indefinite court orders of non-disclosure for 39.9% of the search warrants we received. These court orders may prevent us from ever notifying 46.5% of the Dropbox users named in a search warrant of the request for their information.<\/p>\n","Jul 2015 - Dec 2015":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n","Jan 2015 - Jun 2015":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n","Jul 2014 - Dec 2014":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n","Jan 2014 - Jun 2014":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n","Jan 2013 - Dec 2013":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n","Jan 2012 - Dec 2012":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n"}

Search warrants

Jan 2024 - Jun 2024

What Dropbox received

Search warrants require a showing of probable cause, must meet specificity requirements regarding the location to be searched and the items to be seized, and must be reviewed and signed by a judge or magistrate. Search warrants may be issued by local, state, or federal governments, and may only be used in criminal cases. In response to valid search warrants, we may produce non-content and content information.

Search warrants

1336 requests

How we responded

  • Does not exist
    198
  • No information provided
    88
  • Non-content provided
    8
    • Notice provided
      5
  • Content provided
    1042
    • Notice provided
      286
1336 requests

Accounts listed in warrants

1560 accounts

How we responded

  • Does not exist
    261
  • No information provided
    179
  • Non-content provided
    9
    • Notice provided
      5
  • Content provided
    1111
    • Notice provided
      307
1560 accounts

A note to provide context

We provided some information in response to 78.6% of the search warrants received.

When Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 11.5% of the search warrants we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 13.5% of the affected Dropbox users identified in search warrants we received of the fact that law enforcement requested their information.

The numbers above include search warrants directed at Dropbox subsidiaries. In the first half of 2024, we received 1 search warrant directed to DropboxSign/DropboxFax and 1 search warrant directed to DocSend.

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{"Jan 2024 - Jun 2024":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 80.8% of the subpoenas received.<\/p>\n<p>When Dropbox complies with a subpoena, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 9.6% of the subpoenas we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 8.1% of the affected Dropbox users identified in subpoenas we received of the fact that law enforcement requested their information.&nbsp;<\/p>\n<p>The numbers above include subpoenas directed at Dropbox subsidiaries. In the first half of 2024, we received 1 subpoena directed to Dropbox Sign/Dropbox Fax, 1 subpoena directed to DocSend, and 1 subpoena directed to FormSwift.<br>\n<\/p>\n","Jul 2023 - Dec 2023":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 81.5% of the subpoenas received.<br>\n<\/p>\n<p>When Dropbox complies with a subpoena, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 9.3% of the subpoenas we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 9.6% of the affected Dropbox users identified in subpoenas we received of the fact that law enforcement requested their information.&nbsp;<\/p>\n<p>The numbers above include subpoenas directed at Dropbox subsidiaries. In the relevant half, we received 3 subpoenas directed to Dropbox Sign/Dropbox Fax and 2 subpoenas directed to DocSend.<\/p>\n","Jan 2023 - Jun 2023":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 81.6% of the subpoenas received.<\/p>\n<p>When Dropbox complies with a subpoena, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 6.4% of the subpoenas we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 6% of the affected Dropbox users identified in subpoenas we received of the fact that law enforcement requested their information.<\/p>\n<p>The numbers above include subpoenas directed at Dropbox subsidiaries. In the relevant half, we received 1 subpoena directed to Dropbox Sign/Dropbox Fax, 1 subpoena directed to DocSend, and two subpoenas directed to FormSwift.<br>\n<\/p>\n","Jul 2022 - Dec 2022":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 78.7% of the subpoenas received.<\/p>\n<p>When Dropbox complies with a subpoena, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 10% of the subpoenas we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 8.3% of the affected Dropbox users identified in subpoenas we received of the fact that law enforcement requested their information.&nbsp;<br>\n<\/p>\n","Jan 2022 - Jun 2022":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 77.2% of the subpoenas received.&nbsp;<\/p>\n<p>When Dropbox complies with a subpoena, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 10.6% of the subpoenas we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 10.7% of the affected Dropbox users identified in subpoenas we received of the fact that law enforcement requested their information.<\/p>\n","Jul 2021 - Dec 2021":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 81.1% of the subpoenas received.&nbsp;<\/p>\n<p>When Dropbox complies with a subpoena, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 9.6% of the subpoenas we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 10.1% of the affected Dropbox users identified in subpoenas we received of the fact that law enforcement requested their information.<\/p>\n","Jan 2021 - Jun 2021":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 86.4% of the subpoenas received.<\/p>\n<p>When Dropbox complies with a subpoena, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 12.4% of the subpoenas we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 21.2% of the affected Dropbox users identified in subpoenas we received of the fact that law enforcement requested their information.<\/p>\n","Jul 2020 - Dec 2020":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 78.4% of the subpoenas received.<\/p>\n<p>When Dropbox complies with a subpoena, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 12.1% of the subpoenas we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 11.8% of the affected Dropbox users identified in subpoenas we received of the fact that law enforcement requested their information.<\/p>\n","Jan 2020 - Jun 2020":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 80% of the subpoenas received.<br>\n<\/p>\n<p><br>\nWhen Dropbox complies with a search warrant, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 14% of the subpoenas we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 18.6% of the affected Dropbox users identified in subpoenas we received of the fact that law enforcement requested their information.<br>\n<\/p>\n","Jul 2019 - Dec 2019":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 75.4% of the subpoenas received.<\/p>\n<p><br>\nWhen Dropbox complies with a subpoena, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 10.4% of the subpoenas we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 17.6% of the affected Dropbox users identified in subpoenas we received of the fact that law enforcement requested their information.<\/p>\n","Jan 2019 - Jun 2019":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 76.1% of the subpoenas received.<\/p>\n<p>Anytime Dropbox complies with a subpoena, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 8.2% of the subpoenas we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 13.3% of the affected Dropbox users identified in subpoenas we received of the fact that law enforcement requested for their information.<\/p>\n","Jul 2018 - Dec 2018":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a subpoena, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n<p>We received indefinite court orders of non-disclosure for 8.2% of the subpoenas we received. These court orders may prevent us from ever notifying 13.3% of the Dropbox users named in a subpoena of the request for their information.<\/p>\n","Jan 2018 - Jun 2018":"<h3>A note to provide context<\/h3>\n<p>We received indefinite court orders of non-disclosure for 12.7% of the subpoenas we received. These court orders may prevent us from ever notifying 5.7% of the Dropbox users named in a subpoena of the request for their information.<\/p>\n","Jul 2017 - Dec 2017":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a subpoena for non-content, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n<p>Between July and December 2017, we received indefinite court orders of non-disclosure for 21% of the subpoenas we received. These court orders may prevent us from ever notifying 29.8% of the Dropbox users named in a subpoena of the request for their information.<\/p>\n","Jan 2017 - Jun 2017":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a subpoena for non-content, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n<p>Between January and June 2017, we received indefinite court orders of non-disclosure for 19.5% of the subpoenas we received. These court orders may prevent us from ever notifying 16.7% of the Dropbox users named in a subpoena of the request for their information.<\/p>\n","Jul 2016 - Dec 2016":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a subpoena, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n<p>Between July and December 2016, we received indefinite court orders of non-disclosure for 16.1% of the subpoenas we received. These court orders may prevent us from ever notifying 20.9% of the Dropbox users named in a subpoena of the request for their information.<\/p>\n","Jan 2016 - Jun 2016":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a subpoena, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n<p>Between January and June 2016, we received indefinite court orders of non-disclosure for 28.6% of the subpoenas we received. These court orders may prevent us from ever notifying 39.6% of the Dropbox users named in a subpoena of the request for their information.<\/p>\n","Jul 2015 - Dec 2015":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a subpoena, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n","Jan 2015 - Jun 2015":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a subpoena, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n","Jul 2014 - Dec 2014":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a subpoena, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n","Jan 2014 - Jun 2014":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a subpoena, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n","Jan 2013 - Dec 2013":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a subpoena, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n","Jan 2012 - Dec 2012":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a subpoena, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n"}

Subpoenas

Jan 2024 - Jun 2024

What Dropbox received

Unlike a search warrant, a subpoena only allows access to basic subscriber information. Subpoenas do not require judicial review and are typically issued by government attorneys or grand juries. We do not provide content information in response to subpoenas.

Subpoenas

625 requests

How we responded

  • Does not exist
    75
  • No information provided
    45
  • Non-content provided
    505
    • Notice provided
      82
  • Content provided
    0
625 requests

Accounts listed in subpoenas

1530 accounts

How we responded

  • Does not exist
    428
  • No information provided
    336
  • Non-content provided
    766
    • Notice provided
      115
  • Content provided
    0
1530 accounts

A note to provide context

We provided some information in response to 80.8% of the subpoenas received.

When Dropbox complies with a subpoena, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 9.6% of the subpoenas we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 8.1% of the affected Dropbox users identified in subpoenas we received of the fact that law enforcement requested their information. 

The numbers above include subpoenas directed at Dropbox subsidiaries. In the first half of 2024, we received 1 subpoena directed to Dropbox Sign/Dropbox Fax, 1 subpoena directed to DocSend, and 1 subpoena directed to FormSwift.

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{"Jan 2024 - Jun 2024":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 52.9% of the court orders we received.<\/p>\n<p>When Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 1.9% of the court orders we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 2.1% of the affected Dropbox users identified in court orders of the fact that law enforcement requested their information.<\/p>\n<p>The numbers above include court orders directed at Dropbox subsidiaries. In the first half of 2024, we did not receive any court orders directed at Dropbox subsidiaries.<br>\n<\/p>\n","Jul 2023 - Dec 2023":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 31.8% of the court orders we received.&nbsp;<\/p>\n<p>When Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 4.5% of the court orders we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 10.5% of the affected Dropbox users identified in court orders of the fact that law enforcement requested their information.<\/p>\n<p>The numbers above include court orders directed at Dropbox subsidiaries. In the relevant half, we did not receive any court order directed at Dropbox subsidiaries.<\/p>\n","Jan 2023 - Jun 2023":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 53.7% of the court orders we received.&nbsp;<\/p>\n<p>When Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 6% of the court orders we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 5.2% of the affected Dropbox users identified in court orders of the fact that law enforcement requested their information.<\/p>\n","Jul 2022 - Dec 2022":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 46.3% of the court orders we received.&nbsp;<\/p>\n<p>When Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 7.4% of the court orders we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 13.6% of the affected Dropbox users identified in court orders of the fact that law enforcement requested their information.<\/p>\n","Jan 2022 - Jun 2022":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 40.6% of the court orders we received.&nbsp;<\/p>\n<p>When Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 21.9% of the court orders we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 38.2% of the affected Dropbox users identified in court orders of the fact that law enforcement requested their information.<\/p>\n","Jul 2021 - Dec 2021":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 55.3% of the court orders we received.&nbsp;<\/p>\n<p>When Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 7.9% of the court orders we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 20.7% of the affected Dropbox users identified in court orders of the fact that law enforcement requested their information.<\/p>\n","Jan 2021 - Jun 2021":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 45.6% of the court orders we received.&nbsp;<\/p>\n<p>When Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 35.6% of the court orders we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 69.4% of the affected Dropbox users identified in court orders of the fact that law enforcement requested their information.<\/p>\n","Jul 2020 - Dec 2020":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 38.3% of the court orders we received.&nbsp;<\/p>\n<p>When Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 45.7% of the court orders we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 50.3% of the affected Dropbox users identified in court orders of the fact that law enforcement requested their information.<\/p>\n","Jan 2020 - Jun 2020":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 44.7% of the court orders received.<br>\n<\/p>\n<p><br>\nWhen Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 25.8% of the court orders we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 77.6% of the affected Dropbox users identified in court orders we received of the fact that law enforcement requested their information.<br>\n<\/p>\n","Jul 2019 - Dec 2019":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 47.8% of the court orders we received.&nbsp;<\/p>\n<p><br>\nWhen Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 25.4% of the court orders we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 29% of the affected Dropbox users identified in court orders of the fact that law enforcement requested their information.<\/p>\n","Jan 2019 - Jun 2019":"<h3>A note to provide context<\/h3>\n<p>We provided some information in response to 58.3% of the court orders we received.&nbsp;<\/p>\n<p>Anytime Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 39.1% of the court orders we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 40.7% of the affected Dropbox users identified in court orders of the fact that law enforcement requested for their information.<\/p>\n","Jul 2018 - Dec 2018":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n<p>We received indefinite court orders of non-disclosure for 39.1% of the court orders we received. These court orders may prevent us from ever notifying 50% of the Dropbox users named in a court order of the request for their information.<\/p>\n","Jan 2018 - Jun 2018":"<h3>A note to provide context&nbsp;<\/h3>\n<p>Anytime Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n<p>Between January and June 2018, we received indefinite court orders of non-disclosure for 12.5% of the court orders we received. These court orders may prevent us from ever notifying 2.1% of the Dropbox users named in a court order of the request for their information.<\/p>\n","Jul 2017 - Dec 2017":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n<p>Between July and December 2017, we received indefinite court orders of non-disclosure for 25% of the court orders we received. These court orders may prevent us from ever notifying 29.2% of the Dropbox users named in a court order of the request for their information.<\/p>\n<h3>&nbsp;<\/h3>\n","Jan 2017 - Jun 2017":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice, of the users whose non-content we provided to law enforcement.&nbsp;<\/p>\n<p>Between January and June 2017, we received indefinite court orders of non-disclosure for 45.0% of the court orders we received. These court orders may prevent us from ever notifying 39.1% of the Dropbox users named in a court order of the request for their information.<br>\n<\/p>\n","Jul 2016 - Dec 2016":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a court order for non-content, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice, of the users whose non-content we provided to law enforcement.<\/p>\n<p>Between July and December 2016, we received indefinite court orders of non-disclosure for 42.9% of the court orders for non-content that we received. These court orders may prevent us from ever notifying 25.9% of the Dropbox users named in a court order of the request for their information.<br>\n<\/p>\n","Jan 2016 - Jun 2016":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n<p>Between January and June 2016, we received indefinite court orders of non-disclosure for 83.3% of the court orders for non-content that we received. These court orders may prevent us from ever notifying 87.5% of the Dropbox users named in a court order of the request for their information.<\/p>\n","Jul 2015 - Dec 2015":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n","Jan 2015 - Jun 2015":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n","Jul 2014 - Dec 2014":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n","Jan 2012 - Dec 2012":"<h3>A note to provide context<\/h3>\n<p>Anytime Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice.<\/p>\n"}

Court orders

Jan 2024 - Jun 2024

What Dropbox received

Court orders are issued by judges and may take a variety of forms, such as a 2703(d) order under the Electronic Communications Privacy Act. We do not provide content information in response to court orders.

Court Orders

51 requests

How we responded

  • Does not exist
    21
  • No information provided
    3
  • Non-content provided
    27
    • Notice provided
      4
  • Content provided
    0
51 requests

Accounts listed in court orders

296 accounts

How we responded

  • Does not exist
    215
  • No information provided
    34
  • Non-content provided
    47
    • Notice provided
      4
  • Content provided
    0
296 accounts

A note to provide context

We provided some information in response to 52.9% of the court orders we received.

When Dropbox complies with a court order, we notify the users named in the request unless prohibited by law. The shaded portion of the pie chart above represents users to whom we gave notice. 1.9% of the court orders we received were accompanied by court orders for non-disclosure of indefinite duration. These gag orders may prevent us from ever notifying 2.1% of the affected Dropbox users identified in court orders of the fact that law enforcement requested their information.

The numbers above include court orders directed at Dropbox subsidiaries. In the first half of 2024, we did not receive any court orders directed at Dropbox subsidiaries.

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{"Jan 2024 - Jun 2024":"<p><b>A note about national security process<\/b><\/p>\n<p>National Security Letters are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service and local and long distance toll billing records\u201d.<\/p>\n<p>Foreign Intelligence Surveillance Act orders are orders issued by the Foreign Intelligence Surveillance Court (FISC) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<br>\n<\/p>\n","Jul 2023 - Dec 2023":"<p><b>A note about national security process<\/b><\/p>\n<p>National Security Letters are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service and local and long distance toll billing records\u201d.<\/p>\n<p>Foreign Intelligence Surveillance Act orders are orders issued by the Foreign Intelligence Surveillance Court (FISC) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<br>\n<\/p>\n","Jan 2023 - Jun 2023":"<h3>A note about national security process<\/h3>\n<p>National Security Letters are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service and local and long distance toll billing records\u201d.<\/p>\n<p>Foreign Intelligence Surveillance Act orders are orders issued by the Foreign Intelligence Surveillance Court (FISC) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<\/p>\n","Jul 2022 - Dec 2022":"<h3>A note about national security process<\/h3>\n<p><b>National Security Letters<\/b>&nbsp;(\u201cNSLs\u201d) are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service and local and long distance toll billing records\u201d.<\/p>\n<p><b>Foreign Intelligence Surveillance Act orders<\/b>&nbsp;(\u201cFISA orders\u201d) are orders issued by the Foreign Intelligence Surveillance Court (\u201cFISC\u201d) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<\/p>\n","Jan 2022 - Jun 2022":"<h3>A note about national security process<\/h3>\n<p><b>National Security Letters<\/b>&nbsp;(\u201cNSLs\u201d) are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service and local and long distance toll billing records\u201d.<\/p>\n<p><b>Foreign Intelligence Surveillance Act orders<\/b>&nbsp;(\u201cFISA orders\u201d) are orders issued by the Foreign Intelligence Surveillance Court (\u201cFISC\u201d) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<\/p>\n","Jul 2021 - Dec 2021":"<h3>A note about national security process<\/h3>\n<p><b>National Security Letters<\/b>&nbsp;(\u201cNSLs\u201d) are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service and local and long distance toll billing records\u201d.<\/p>\n<p><b>Foreign Intelligence Surveillance Act orders<\/b>&nbsp;(\u201cFISA orders\u201d) are orders issued by the Foreign Intelligence Surveillance Court (\u201cFISC\u201d) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<\/p>\n","Jan 2021 - Jun 2021":"<h3>A note about national security process<\/h3>\n<p><b>National Security Letters<\/b>&nbsp;(\u201cNSLs\u201d) are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service and local and long distance toll billing records\u201d.<\/p>\n<p><b>Foreign Intelligence Surveillance Act orders&nbsp;<\/b>(\u201cFISA orders\u201d) are orders issued by the Foreign Intelligence Surveillance Court (\u201cFISC\u201d) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<\/p>\n","Jul 2020 - Dec 2020":"<h3>A note about national security process<\/h3>\n<p><b>National Security Letters<\/b> (\u201cNSLs\u201d) are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service and local and long distance toll billing records\u201d.<\/p>\n<p><b>Foreign Intelligence Surveillance Act orders<\/b> (\u201cFISA orders\u201d) are orders issued by the Foreign Intelligence Surveillance Court (\u201cFISC\u201d) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<br>\n<\/p>\n","Jan 2020 - Jun 2020":"<h3>A note about national security process<\/h3>\n<p><b>National Security Letters<\/b>&nbsp;(\u201cNSLs\u201d) are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service and local and long distance toll billing records\u201d.<\/p>\n<p><b>Foreign Intelligence Surveillance Act orders<\/b>&nbsp;(\u201cFISA orders\u201d) are orders issued by the Foreign Intelligence Surveillance Court (\u201cFISC\u201d) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<\/p>\n","Jul 2019 - Dec 2019":"<h3>A note about national security process<\/h3>\n<p><b>National Security Letters<\/b> (\u201cNSLs\u201d) are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service and local and long distance toll billing records\u201d.<\/p>\n<p><br>\n<b>Foreign Intelligence Surveillance Act orders<\/b> (\u201cFISA orders\u201d) are orders issued by the Foreign Intelligence Surveillance Court (\u201cFISC\u201d) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<\/p>\n","Jan 2019 - Jun 2019":"<h3>A note about national security process<\/h3>\n<p><b>National Security Letters <\/b>(\u201cNSLs\u201d) are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service, and local and long distance toll billing records.\u201d<\/p>\n<p><b>Foreign Intelligence Surveillance Act orders <\/b>(\u201cFISA orders\u201d) are orders issued by the Foreign Intelligence Surveillance Court (\u201cFISC\u201d) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<\/p>\n","Jul 2018 - Dec 2018":"<h3>A note about national security process<\/h3>\n<p><b>National Security Letters&nbsp;<\/b>(\u201cNSLs\u201d) are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service, and local and long distance toll billing records.<\/p>\n<p><b>\u201dForeign Intelligence Surveillance Act orders&nbsp;<\/b>(\u201cFISA orders\u201d) are orders issued by the Foreign Intelligence Surveillance Court (\u201cFISC\u201d) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<\/p>\n","Jan 2018 - Jun 2018":"<h3>A note about national security process<br>\n<\/h3>\n<p><b>National Security Letters<\/b>&nbsp;(\u201cNSLs\u201d) are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service, and local and long distance toll billing records.<\/p>\n<p><b>\u201dForeign Intelligence Surveillance Act orders<\/b>&nbsp;(\u201cFISA orders\u201d) are orders issued by the Foreign Intelligence Surveillance Court (\u201cFISC\u201d) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<\/p>\n","Jul 2017 - Dec 2017":"<h3>A note about national security process<\/h3>\n<p><b>National Security Letters<\/b>&nbsp;(\u201cNSLs\u201d) are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service, and local and long distance toll billing records.<\/p>\n<p><b>\u201dForeign Intelligence Surveillance Act orders<\/b>&nbsp;(\u201cFISA orders\u201d) are orders issued by the Foreign Intelligence Surveillance Court (\u201cFISC\u201d) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<\/p>\n","Jan 2017 - Jun 2017":"<h3>A note about national security process<\/h3>\n<p><b>National Security Letters<\/b>&nbsp;(\u201cNSLs\u201d) are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service, and local and long distance toll billing records.<\/p>\n<p><b>\u201dForeign Intelligence Surveillance Act orders<\/b>&nbsp;(\u201cFISA orders\u201d) are orders issued by the Foreign Intelligence Surveillance Court (\u201cFISC\u201d) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<\/p>\n","Jul 2016 - Dec 2016":"<h3>A note about national security process<\/h3>\n<p><b>National Security Letters<\/b>&nbsp;(\u201cNSLs\u201d) are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service, and local and long distance toll billing records.<\/p>\n<p><b>\u201dForeign Intelligence Surveillance Act orders<\/b>&nbsp;(\u201cFISA orders\u201d) are orders issued by the Foreign Intelligence Surveillance Court (\u201cFISC\u201d) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<\/p>\n","Jan 2016 - Jun 2016":"<h3>A note about national security process<\/h3>\n<p><b>National Security Letters<\/b>&nbsp;(\u201cNSLs\u201d) are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service, and local and long distance toll billing records.<\/p>\n<p><b>\u201dForeign Intelligence Surveillance Act orders<\/b>&nbsp;(\u201cFISA orders\u201d) are orders issued by the Foreign Intelligence Surveillance Court (\u201cFISC\u201d) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<\/p>\n","Jul 2015 - Dec 2015":"<h3>A note about national security process<\/h3>\n<p><b>National Security Letters<\/b>&nbsp;(\u201cNSLs\u201d) are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service, and local and long distance toll billing records.<\/p>\n<p><b>\u201dForeign Intelligence Surveillance Act orders<\/b>&nbsp;(\u201cFISA orders\u201d) are orders issued by the Foreign Intelligence Surveillance Court (\u201cFISC\u201d) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<\/p>\n","Jan 2015 - Jun 2015":"<h3>A note about national security process<\/h3>\n<p><b>National Security Letters<\/b>&nbsp;(\u201cNSLs\u201d) are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service, and local and long distance toll billing records.<\/p>\n<p><b>\u201dForeign Intelligence Surveillance Act orders<\/b>&nbsp;(\u201cFISA orders\u201d) are orders issued by the Foreign Intelligence Surveillance Court (\u201cFISC\u201d) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<\/p>\n","Jul 2014 - Dec 2014":"<h3>A note about national security process<\/h3>\n<p><b>National Security Letters<\/b>&nbsp;(\u201cNSLs\u201d) are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service, and local and long distance toll billing records.<\/p>\n<p><b>\u201dForeign Intelligence Surveillance Act orders<\/b>&nbsp;(\u201cFISA orders\u201d) are orders issued by the Foreign Intelligence Surveillance Court (\u201cFISC\u201d) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<\/p>\n","Jan 2014 - Jun 2014":"<h3>A note about national security process<\/h3>\n<p><b>National Security Letters<\/b>&nbsp;(\u201cNSLs\u201d) are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service, and local and long distance toll billing records.<\/p>\n<p><b>\u201dForeign Intelligence Surveillance Act orders<\/b>&nbsp;(\u201cFISA orders\u201d) are orders issued by the Foreign Intelligence Surveillance Court (\u201cFISC\u201d) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<\/p>\n","Jan 2013 - Dec 2013":"<h3>A note about national security process<\/h3>\n<p><b>National Security Letters<\/b>&nbsp;(\u201cNSLs\u201d) are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service, and local and long distance toll billing records.<\/p>\n<p><b>\u201dForeign Intelligence Surveillance Act orders<\/b>&nbsp;(\u201cFISA orders\u201d) are orders issued by the Foreign Intelligence Surveillance Court (\u201cFISC\u201d) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<\/p>\n","Jan 2012 - Dec 2012":"<h3>A note about national security process<\/h3>\n<p><b>National Security Letters<\/b>&nbsp;(\u201cNSLs\u201d) are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn\u2019t require a court order, but may only request a user\u2019s \u201cname, address, length of service, and local and long distance toll billing records.<\/p>\n<p><b>\u201dForeign Intelligence Surveillance Act orders<\/b>&nbsp;(\u201cFISA orders\u201d) are orders issued by the Foreign Intelligence Surveillance Court (\u201cFISC\u201d) for information relevant to a national security investigation. A FISA order may request a user\u2019s non-content and content information.<\/p>\n"}

National security requests

Jan 2024 - Jun 2024

What Dropbox received

National security process includes National Security Letters (NSLs) and orders issued under the Foreign Intelligence Surveillance Act (FISA). We received between 0 and 249 requests. We’d like to be more specific, but Dropbox is not permitted by the US government to report the exact number received.

A note about national security process

National Security Letters are requests from the Federal Bureau of Investigation for information relevant to a national security investigation. An NSL doesn’t require a court order, but may only request a user’s “name, address, length of service and local and long distance toll billing records”.

Foreign Intelligence Surveillance Act orders are orders issued by the Foreign Intelligence Surveillance Court (FISC) for information relevant to a national security investigation. A FISA order may request a user’s non-content and content information.

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{"Jan 2024 - Jun 2024":"<p>We received 1,282 preservation requests from US law enforcement, affecting 1,352 accounts. We received 101 preservation requests from international law enforcement, affecting 236 accounts.<\/p>\n<p>The numbers above include preservation requests directed at Dropbox subsidiaries. In the first half of 2024, we received 1 preservation request directed to Dropbox Sign/Dropbox Fax, and 1 preservation request directed to DocSend.<br>\n<\/p>\n","Jul 2023 - Dec 2023":"<p>We received 1323 preservation requests from U.S. law enforcement, affecting 1316 accounts. We received 92 preservation requests from international law enforcement, affecting 267 accounts.<\/p>\n<p>The numbers above include preservation requests directed at Dropbox subsidiaries. In the relevant half, we received 1 preservation request directed to Dropbox Sign/Dropbox Fax, and 1 preservation request directed to DocSend.<\/p>\n","Jan 2023 - Jun 2023":"<p>We received 1,083 preservation requests from U.S. law enforcement, affecting 1,089 accounts. We received 97 preservation requests from international law enforcement, affecting 77 accounts.<\/p>\n<p>The numbers above include preservation requests directed at Dropbox subsidiaries. In the relevant half, we received 1 preservation request directed to DocSend.<br>\n<\/p>\n","Jul 2022 - Dec 2022":"<p>We received 1,034 preservation requests from U.S. law enforcement, affecting 1,056 accounts. We received 92 preservation requests from international law enforcement, affecting 52 accounts.<br>\n<\/p>\n","Jan 2022 - Jun 2022":"<p>We received 1,427 preservation requests from U.S. law enforcement, affecting 1,349 accounts. We received 121 preservation requests from international law enforcement, affecting 106 accounts.<\/p>\n","Jul 2021 - Dec 2021":"<p>We received 1,238 preservation requests from U.S. law enforcement, affecting 1,172 accounts. We received 117 preservation requests from international law enforcement, affecting 110 accounts.<\/p>\n","Jan 2021 - Jun 2021":"<p>We received 1,255 preservation requests from U.S. law enforcement, affecting 1,408 accounts. We received 133 preservation requests from international law enforcement, affecting 119 accounts.<\/p>\n","Jul 2020 - Dec 2020":"<p>We received 841 preservation requests from U.S. law enforcement, affecting 1,041 accounts. We received 66 preservation requests from international law enforcement, affecting 73 accounts.<\/p>\n","Jan 2020 - Jun 2020":"<p>We received 888 preservation requests from U.S. law enforcement, affecting 1,153 accounts. We received 72 preservation requests from International law enforcement, affecting 86 accounts.<br>\n<\/p>\n","Jul 2019 - Dec 2019":"<p>We received 695 preservation requests from U.S. law enforcement, affecting 800 accounts. We received 78 preservation requests from International law enforcement, affecting 104 accounts.<br>\n<\/p>\n","Jan 2019 - Jun 2019":"<p>Dropbox began reporting on Preservations in the second half of 2019.<\/p>\n"}

Preservations

Jan 2024 - Jun 2024

What Dropbox received

A preservation request is a government request to preserve user data pending the receipt of formal legal process. When we receive these requests, we will temporarily retain a snapshot of the relevant user data for 90 days, but we do not disclose user data in response to preservation requests. To obtain preserved data, valid legal process is required.

 

Preservations

1383 requests

How we responded

  • U.S. Request
    1282
  • International Request
    101
1383 requests

Accounts listed in preservations

2279 accounts

How we responded

  • Does not exist
    691
  • Accounts affected
    1588
2279 accounts

We received 1,282 preservation requests from US law enforcement, affecting 1,352 accounts. We received 101 preservation requests from international law enforcement, affecting 236 accounts.

The numbers above include preservation requests directed at Dropbox subsidiaries. In the first half of 2024, we received 1 preservation request directed to Dropbox Sign/Dropbox Fax, and 1 preservation request directed to DocSend.

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{}

Emergency disclosure requests

Jan 2024 - Jun 2024

What Dropbox received

Dropbox may voluntarily disclose information to law enforcement if we have a good faith belief that someone is at imminent risk of death or serious physical injury and we have information which may help prevent the threat. We require that law enforcement provides a written summary of the emergency and explanation of how the information requested will assist them in preventing the emergency.  Every emergency disclosure request is carefully scrutinized on a case by case basis to determine if the standard for disclosure has been met, and if so, any information disclosed is limited to that which would avert or mitigate the emergency. Dropbox receives emergency disclosure requests for user data from law enforcement around the world.

  • Requests Dropbox Received
  • Information Provided

Germany

  • 1
  • 0

South Korea

  • 1
  • 1

United States

  • 2
  • 2
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{"Jan 2024 - Jun 2024":"<h3>A note to provide context - notice<\/h3>\n<p>The authorizing statute for PRTTs requires that such orders include a provision that prevents service providers like Dropbox from notifying users of these requests for an indefinite period of time. These gag orders may prevent Dropbox from ever notifying all of the affected Dropbox users identified in PRTT orders of the fact that law enforcement requested their information.&nbsp;<\/p>\n","Jul 2023 - Dec 2023":"<h3>A note to provide context - notice<\/h3>\n<p>The authorizing statute for PRTTs requires that such orders include a provision that prevents service providers like Dropbox from notifying users of these requests for an indefinite period of time. These gag orders may prevent Dropbox from ever notifying all of the affected Dropbox users identified in PRTT orders of the fact that law enforcement requested their information.&nbsp;<\/p>\n","Jan 2023 - Jun 2023":"<h3>A note to provide context - notice<\/h3>\n<p>The authorizing statute for PRTTs requires that such orders include a provision which prevents service providers like Dropbox from notifying users of these requests for an indefinite period of time. These gag orders may prevent Dropbox from ever notifying all of the affected Dropbox users identified in PRTT orders of the fact that law enforcement requested their information.&nbsp;<\/p>\n","Jul 2022 - Dec 2022":"<h3>A note to provide context - notice<\/h3>\n<p>The authorizing statute for PRTTs requires that such orders include a provision which prevents service providers like Dropbox from notifying users of these requests for an indefinite period of time. These gag orders may prevent Dropbox from ever notifying all of the affected Dropbox users identified in PRTT orders of the fact that law enforcement requested their information.&nbsp;<\/p>\n","Jan 2022 - Jun 2022":"<h3>A note to provide context - notice<\/h3>\n<p>The authorizing statute for PRTTs requires that such orders include a provision which prevents service providers like Dropbox from notifying users of these requests for an indefinite period of time. These gag orders may prevent Dropbox from ever notifying all of the affected Dropbox users identified in PRTT orders of the fact that law enforcement requested their information.&nbsp;<\/p>\n","Jul 2021 - Dec 2021":"<h3>A note to provide context - notice<\/h3>\n<p>The authorizing statute for PRTTs requires that such orders include a provision which prevents service providers like Dropbox from notifying users of these requests for an indefinite period of time. These gag orders may prevent Dropbox from ever notifying all of the affected Dropbox users identified in PRTT orders of the fact that law enforcement requested their information.&nbsp;<\/p>\n","Jan 2021 - Jun 2021":"<h3>A note to provide context - notice<\/h3>\n<p>The authorizing statute for PRTTs requires that such orders include a provision which prevents service providers like Dropbox from notifying users of these requests for an indefinite period of time. These gag orders may prevent Dropbox from ever notifying all of the affected Dropbox users identified in PRTT orders of the fact that law enforcement requested their information.&nbsp;<\/p>\n","Jul 2020 - Dec 2020":"<h3>A note to provide context - notice<\/h3>\n<p>The authorizing statute for PRTTs requires that such orders include a provision which prevents service providers like Dropbox from notifying users of these requests for an indefinite period of time. These gag orders may prevent Dropbox from ever notifying all of the affected Dropbox users identified in PRTT orders of the fact that law enforcement requested their information.&nbsp;<br>\n<\/p>\n","Jan 2017 - Jun 2017":"<h3>A note to provide context - notice<\/h3>\n<p>The authorizing statute for PRTTs requires that such orders include a provision which prevents service providers like Dropbox from notifying users of these requests for an indefinite period of time. These gag orders may prevent Dropbox from ever notifying all of the affected Dropbox users identified in PRTT orders of the fact that law enforcement requested their information.&nbsp;<br>\n<\/p>\n"}

PRTTs

Jan 2024 - Jun 2024

What Dropbox Received

Pen Registers or Trap and Trace orders (“PRTTs”) are court orders that authorize the government to obtain certain non-content information (specifically, dialing, routing, addressing, and signaling information relating to communications) of a specific account on a prospective basis for a period of up to 60 days. 

PRTTs

0 requests

How we responded

  • Does not exist
    0
  • No information provided
    0
  • Non-content provided
    0
  • Content provided
    0
0 requests

Accounts listed in PRTTs

0 accounts

How we responded

  • Does not exist
    0
  • No information provided
    0
  • Non-content provided
    0
  • Content provided
    0
0 accounts

A note to provide context - notice

The authorizing statute for PRTTs requires that such orders include a provision that prevents service providers like Dropbox from notifying users of these requests for an indefinite period of time. These gag orders may prevent Dropbox from ever notifying all of the affected Dropbox users identified in PRTT orders of the fact that law enforcement requested their information. 

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Government Removal Requests

Jan 2024 - Jun 2024

What Dropbox received

Government removal requests include court orders and written requests from law enforcement and government agencies seeking the removal of content from accounts based on the local laws of their respective jurisdictions.

Australia

1 account (from 1 request)

How we responded

  • Content blocked in response to a request
    0
  • Content blocked pursuant to Acceptable Use Policy
    0
  • No action taken
    1
1 account

Canada

1 account (from 1 request)

How we responded

  • Content blocked in response to a request
    0
  • Content blocked pursuant to Acceptable Use Policy
    0
  • No action taken
    1
1 account

Denmark

3 accounts (from 4 requests)

How we responded

  • Content blocked in response to a request
    0
  • Content blocked pursuant to Acceptable Use Policy
    1
  • No action taken
    2
3 accounts

Germany

22 accounts (from 13 requests)

How we responded

  • Content blocked in response to a request
    0
  • Content blocked pursuant to Acceptable Use Policy
    4
  • No action taken
    18
22 accounts

Ireland

1 account (from 1 request)

How we responded

  • Content blocked in response to a request
    0
  • Content blocked pursuant to Acceptable Use Policy
    0
  • No action taken
    1
1 account

Norway

14 accounts (from 4 requests)

How we responded

  • Content blocked in response to a request
    0
  • Content blocked pursuant to Acceptable Use Policy
    4
  • No action taken
    10
14 accounts

Sweden

1 account (from 1 request)

How we responded

  • Content blocked in response to a request
    0
  • Content blocked pursuant to Acceptable Use Policy
    0
  • No action taken
    1
1 account

The Netherlands

3 accounts (from 2 requests)

How we responded

  • Content blocked in response to a request
    0
  • Content blocked pursuant to Acceptable Use Policy
    0
  • No action taken
    3
3 accounts

United Kingdom

8 accounts (from 4 requests)

How we responded

  • Content blocked in response to a request
    0
  • Content blocked pursuant to Acceptable Use Policy
    2
  • No action taken
    6
8 accounts

United States

6 accounts (from 4 requests)

How we responded

  • Content blocked in response to a request
    0
  • Content blocked pursuant to Acceptable Use Policy
    2
  • No action taken
    4
6 accounts

A note about government removal requests

“No action taken” may be due to circumstances where we were not able to review the content because the link provided to us was invalid or the content no longer existed, or where, upon review, the content was found not to violate our Acceptable Use Policy. 

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{"Jul 2017 - Dec 2017":"<h3>A note to provide context<\/h3>\n<p>Between July and December 2017, Dropbox received three subpoenas from a US foreign embassy or consulate. We provided non-content in response to these subpoenas.<\/p>\n","Jan 2017 - Jun 2017":"<h3>A note to provide context<\/h3>\n<p>Between January and June 2017, Dropbox received one subpoena from a US foreign embassy. We provided non-content in response to the subpoena.<\/p>\n","Jul 2016 - Dec 2016":"<h3>A note to provide context<\/h3>\n<p>Between July and December 2016, Dropbox received two subpoenas from a US foreign embassy. We provided non-content in response to one subpoena, and found no account for the second.<br>\n<\/p>\n"}

United States

Jan 2024 - Jun 2024

Total requests per state

  • AK

    8

  • AL

    76

  • AR

    20

  • AZ

    51

  • CA

    200

  • CO

    44

  • CT

    21

  • DC

    65

  • DE

    37

  • FL

    277

  • GA

    26

  • HI

    12

  • IA

    12

  • ID

    17

  • IL

    176

  • IN

    81

  • KS

    15

  • KY

    48

  • LA

    40

  • MA

    28

  • MD

    87

  • ME

    5

  • MI

    16

  • MN

    138

  • MO

    47

  • MS

    24

  • MT

    20

  • NC

    100

  • ND

    13

  • NE

    40

  • NH

    5

  • NJ

    147

  • NM

    17

  • NV

    47

  • NY

    198

  • OH

    152

  • OK

    49

  • OR

    32

  • PA

    84

  • RI

    11

  • SC

    30

  • SD

    17

  • TN

    45

  • TX

    349

  • UT

    20

  • VA

    208

  • VT

    0

  • WA

    35

  • WI

    52

  • WV

    33

  • WY

    5

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{"Jan 2018 - Jun 2018":"<h3>A note to provide context<\/h3>\n<p>Between January and June 2018, Dropbox complied with one non-US request for user data. We provided non-content in response to the request.<\/p>\n","Jul 2017 - Dec 2017":"<h3>A note to provide context<\/h3>\n<p>Between July and December 2017, Dropbox complied with one non-US request for user data. We provided non-content in response to the request.<\/p>\n","Jan 2017 - Jun 2017":"<h3>A note to provide context<\/h3>\n<p>Between January and June 2017, Dropbox complied with one non-US request for user data. We provided non-content in response to the request.<br>\n<\/p>\n","Jul 2016 - Dec 2016":"<h3>A note to provide context<\/h3>\n<p>Between July and December 2016, Dropbox did not comply with any non-US government legal process unless issued by a US court as a result of the Mutual Legal Assistance Treaty process.<br>\n<\/p>\n"}

International

Jan 2024 - Jun 2024

A note about international requests

International requests include any formal legal process from a non-US government seeking user data. At this time, we accept US and Irish government requests. We may also respond to requests made pursuant to international agreements on legal cooperation in criminal matters, including Mutual Legal Assistance Treaties or letters rogatory. Preservation requests from international law enforcement are reported in the Preservation Request section of this report.

  • Requests Dropbox Received
  • Information Provided

Australia

  • 1
  • 0

Austria

  • 1
  • 0

Belgium

  • 1
  • 0

Brazil

  • 11
  • 0

Denmark

  • 5
  • 0

France

  • 7
  • 0

Germany

  • 23
  • 0

Malta

  • 1
  • 0

Norway

  • 1
  • 0

Panama

  • 1
  • 0

Romania

  • 1
  • 0

Slovenia

  • 1
  • 0

Spain

  • 1
  • 0

Sweden

  • 3
  • 0

Switzerland

  • 1
  • 0

United Kingdom

  • 6
  • 0
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{"Jan 2024 - Jun 2024":"<p>Child sexual exploitation and abuse has no place on Dropbox. This kind of material violates our <a href=\"https://www.dropbox.com/terms\">Terms of Service<\/a> and <a href=\"https://www.dropbox.com/acceptable_use\">Acceptable Use Policy<\/a>, and we will swiftly disable any accounts found with this content. Dropbox uses a variety of tools, including industry-standard automated detection technology, and human review to find potentially violating content and action it as appropriate. We also encourage our users to report inappropriate content they come across through our <a href=\"https://help.dropbox.com/account-settings/report-abuse\">reporting tool<\/a> or by <a href=\"https://www.dropbox.com/report_abuse\">completing this form<\/a>. When we become aware of instances of apparent CSAM, we disable the account and make a report to the National Center for Missing and Exploited Children (NCMEC), in accordance with applicable law.<\/p>\n<p>From January through June 2024, we submitted 26,894 CyberTip reports to NCMEC and disabled access to 26,244 distinct accounts and 133,542 individual pieces of violative content under our policies against child sexual abuse and exploitation material.&nbsp;<\/p>\n<p>Our team takes care in enforcing our policies. When a user thinks we made a mistake in our enforcement, they may contact <a href=\"https://www.dropbox.com/get_help/login-issue/disabled-account/logged-out-form\">Dropbox support<\/a> to request a review of that decision. In the first half of 2024, we received 2,099 appeals from accounts disabled under Dropbox\u2019s child sexual exploitation and abuse policy. We reinstated access in 3.6% of those cases.<\/p>\n","Jul 2023 - Dec 2023":"<p>Child sexual exploitation and abuse has no place on Dropbox. This kind of material violates our&nbsp;<a href=\"https://www.dropbox.com/terms\">Terms of Service<\/a>&nbsp;and&nbsp;<a href=\"https://www.dropbox.com/acceptable_use\">Acceptable Use Policy<\/a>, and we will swiftly disable any accounts found with this content. Dropbox uses a variety of tools, including industry-standard automated detection technology, and human review to find potentially violating content and action it as appropriate. We also encourage our users to report inappropriate content they come across through our&nbsp;<a href=\"https://www.dropbox.com/report_abuse\">reporting tool<\/a>&nbsp;or by <a href=\"https://www.dropbox.com/report_abuse\">completing this form<\/a>. When we become aware of instances of apparent child sexual abuse material, we disable the account and make a report to the National Center for Missing and Exploited Children (NCMEC), in accordance with applicable law.&nbsp;<\/p>\n<p>From July through December 2023, we submitted 33,963 CyberTip reports to the National Center for Missing and Exploited Children (NCMEC) and disabled access to 31,474 distinct accounts and 273,565 individual pieces of violative content under our policies against child sexual abuse and exploitation material.<\/p>\n<p>Our team takes care in enforcing our policies. When a user thinks we made a mistake in our enforcement, they may contact <a href=\"https://www.dropbox.com/support/\">Dropbox support<\/a> to request a review of that decision. In the relevant half, we received 2,256 appeals from accounts disabled under Dropbox\u2019s child sexual exploitation and abuse policy. We reinstated access in 2.6% of those cases.<\/p>\n","Jan 2023 - Jun 2023":"<p>Child sexual exploitation and abuse has no place on Dropbox. This kind of material violates our <a href=\"https://www.dropbox.com/terms\">Terms of Service<\/a> and <a href=\"https://www.dropbox.com/acceptable_use\">Acceptable Use Policy<\/a>, and we will swiftly disable any accounts found with this content. Dropbox uses a variety of tools, including industry-standard automated detection technology, and human review to find potentially violating content and action it as appropriate. We also encourage our users to report inappropriate content they come across through our <a href=\"https://www.dropbox.com/report_abuse\">reporting tool<\/a> or by completing this form. When we become aware of instances of apparent child sexual abuse material, we disable the account and make a report to the National Center for Missing and Exploited Children (NCMEC), in accordance with applicable law.&nbsp;<\/p>\n<p>From January through June 2023, we submitted 20,003 CyberTip reports to the National Center for Missing and Exploited Children (NCMEC) and actioned 18,430 distinct accounts and 169,726 individual pieces of content for violating our policies against child sexual abuse and exploitation material.<\/p>\n<p>&nbsp;<\/p>\n<p><b>A note to provide context<\/b><\/p>\n<p>Actioned means we\u2019ve enforced our policies by disabling access to the account and/or the piece of content.<\/p>\n","Jul 2022 - Dec 2022":"<p>Child sexual exploitation and abuse has no place on Dropbox. This kind of material violates our&nbsp;<a href=\"https://www.dropbox.com/terms\">Terms of Service<\/a>&nbsp;and&nbsp;<a href=\"https://www.dropbox.com/acceptable_use\">Acceptable Use Policy<\/a>, and we will swiftly disable any accounts found with this content. Dropbox uses a variety of tools, including industry-standard automated detection technology, and human review to find potentially violating content and action it as appropriate. We also encourage our users to report inappropriate content they come across through our reporting tool or by&nbsp;completing <a href=\"https://www.dropbox.com/report_abuse\">this form<\/a>. When we become aware of instances of apparent child sexual abuse material, we disable the account and make a report to the National Center for Missing and Exploited Children (NCMEC), in accordance with applicable law.<\/p>\n<p>From July through December 2022, we submitted 19,214 CyberTip reports to NCMEC and actioned 17,829 distinct accounts and&nbsp;151,787* individual pieces of content for violating our policies against child sexual abuse and exploitation material.<br>\n<\/p>\n<p><b>A note to provide context<\/b><\/p>\n<p>Actioned means we\u2019ve enforced our policies by disabling access to the account and/or the piece of content.<\/p>\n<p><i>*On January 31, 2024, we updated the number of individual pieces of content actioned for violating our policies against child sexual abuse and exploitation material. Initially, the report stated&nbsp;975,499 individual pieces of content had been actioned. The correct number is 151,787. Other metrics in this report remain unchanged.<\/i><\/p>\n","Jan 2022 - Jun 2022":"<p>Child sexual exploitation and abuse has no place on Dropbox. This kind of material violates our&nbsp;<a href=\"https://www.dropbox.com/terms\">Terms of Service<\/a>&nbsp;and&nbsp;<a href=\"https://www.dropbox.com/acceptable_use\">Acceptable Use Policy<\/a>, and we will swiftly disable any accounts found with this content. Dropbox uses a variety of tools, including industry-standard automated detection technology, and human review to find potentially violating content and action it as appropriate. We also encourage our users to report inappropriate content they come across through our reporting tool or by&nbsp;completing <a href=\"https://www.dropbox.com/report_abuse\">this form<\/a>. When we become aware of instances of apparent child sexual abuse material, we disable the account and make a report to the National Center for Missing and Exploited Children (NCMEC), in accordance with applicable law.<\/p>\n<p>From January through June 2022, we submitted 26,730 CyberTip reports to NCMEC and actioned 25,336 distinct accounts and&nbsp;222,647* individual pieces of content for violating our policies against child sexual abuse and exploitation material.<br>\n<\/p>\n<p><b>A note to provide context<\/b><\/p>\n<p>Actioned means we\u2019ve enforced our policies by disabling access to the account and/or the piece of content.<\/p>\n<p><i>*On January 31, 2024, we updated the number of individual pieces of content actioned for violating our policies against child sexual abuse and exploitation material. Initially, the report stated&nbsp;382,261 individual pieces of content had been actioned. The correct number is 222,647. Other metrics in this report remain unchanged.<\/i><\/p>\n","Jul 2021 - Dec 2021":"<p>Child sexual exploitation and abuse has no place on Dropbox. This kind of material violates our&nbsp;<a href=\"https://www.dropbox.com/terms\">Terms of Service<\/a>&nbsp;and&nbsp;<a href=\"https://www.dropbox.com/acceptable_use\">Acceptable Use Policy<\/a>, and we will swiftly disable any accounts found with this content. Dropbox uses a variety of tools, including industry-standard automated detection technology, and human review to find potentially violating content and action it as appropriate. We also encourage our users to report inappropriate content they come across through our reporting tool or by&nbsp;completing <a href=\"https://www.dropbox.com/report_abuse\">this form<\/a>. When we become aware of instances of apparent child sexual abuse material, we disable the account and make a report to the National Center for Missing and Exploited Children (NCMEC), in accordance with applicable law.<\/p>\n<p>From July through December 2021, we submitted 24,115 CyberTip reports to NCMEC and actioned 22,799 distinct accounts and&nbsp;261,769* individual pieces of content for violating our policies against child sexual abuse and exploitation material.<br>\n<\/p>\n<p><b>A note to provide context<\/b><\/p>\n<p>Actioned means we\u2019ve enforced our policies by disabling access to the account and/or the piece of content.<\/p>\n<p><i>*On January 31, 2024, we updated the number of individual pieces of content actioned for violating our policies against child sexual abuse and exploitation material. Initially, the report stated 425,847 individual pieces of content had been actioned. The correct number is 261,769. Other metrics in this report remain unchanged.<\/i><\/p>\n","Jan 2021 - Jun 2021":"<p>Child sexual exploitation and abuse has no place on Dropbox. This kind of material violates our <a href=\"https://www.dropbox.com/terms\">Terms of Service<\/a> and <a href=\"https://www.dropbox.com/acceptable_use\">Acceptable Use Policy<\/a>, and we will swiftly disable any accounts found with this content. Dropbox uses a variety of tools, including industry-standard automated detection technology, and human review to find potentially violating content and action it as appropriate. We also encourage our users to report inappropriate content they come across through our reporting tool or by <a href=\"https://www.dropbox.com/report_abuse\">completing this form<\/a>. When we become aware of instances of apparent child sexual abuse material, we disable the account and make a report to the National Center for Missing and Exploited Children (NCMEC), in accordance with applicable law.<br>\n<br>\nFrom January to June 2021, we submitted 24,131 CyberTip reports to NCMEC and actioned 23,000 distinct accounts and&nbsp;339,716* individual pieces of content for violating our policies against child sexual abuse and exploitation material.&nbsp;<br>\n<br>\n<b>A note to provide context<\/b><br>\nActioned means we\u2019ve enforced our policies by disabling access to the account and/or the piece of content.<\/p>\n<p><i>*On January 31, 2024, we updated the number of individual pieces of content actioned for violating our policies against child sexual abuse and exploitation material. Initially, the report stated&nbsp;438,175 individual pieces of content had been actioned. The correct number is 339,716. Other metrics in this report remain unchanged.<\/i><\/p>\n"}

Child Sexual Abuse Material (CSAM)

Jan 2024 - Jun 2024

Child sexual exploitation and abuse has no place on Dropbox. This kind of material violates our Terms of Service and Acceptable Use Policy, and we will swiftly disable any accounts found with this content. Dropbox uses a variety of tools, including industry-standard automated detection technology, and human review to find potentially violating content and action it as appropriate. We also encourage our users to report inappropriate content they come across through our reporting tool or by completing this form. When we become aware of instances of apparent CSAM, we disable the account and make a report to the National Center for Missing and Exploited Children (NCMEC), in accordance with applicable law.

From January through June 2024, we submitted 26,894 CyberTip reports to NCMEC and disabled access to 26,244 distinct accounts and 133,542 individual pieces of violative content under our policies against child sexual abuse and exploitation material. 

Our team takes care in enforcing our policies. When a user thinks we made a mistake in our enforcement, they may contact Dropbox support to request a review of that decision. In the first half of 2024, we received 2,099 appeals from accounts disabled under Dropbox’s child sexual exploitation and abuse policy. We reinstated access in 3.6% of those cases.

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{"Jan 2024 - Jun 2024":"<p>Dropbox\u2019s <a href=\"https://www.dropbox.com/terms\">Terms of Service<\/a> and <a href=\"https://www.dropbox.com/acceptable_use\">Acceptable Use Policy<\/a> prohibit publishing, sharing, or storing content that contains or promotes terrorism or violent extremism, including terror or violent extremist propaganda. Dropbox relies on a combination of proactive and reactive tools to detect terrorism or violent extremism content and enforce our policies. These tools include leveraging industry-standard hash matching detection technology, a trusted flagger program, external reports from members of the public and our users, and manual review by highly trained analysts. We strongly encourage those who come across terror or violent extremist content on Dropbox to report it through our <a href=\"https://help.dropbox.com/account-settings/report-abuse\">reporting tool<\/a> or by <a href=\"https://www.dropbox.com/report_abuse\">completing this form<\/a>. When we find terror or violent extremist content that violates our policies, we will disable access to that content and take steps to prevent it from being further shared. When warranted, such as when accounts appear to be used solely for purposes of disseminating terrorist or violent extremist propaganda, we may also disable the associated account.&nbsp;<\/p>\n<p>From January through June 2024, Dropbox disabled access to 1,249 pieces of terror or violent extremist content and disabled 484 accounts. We received 232 public reports of potential terror content and acted on every report.<\/p>\n<p>Users who believe we\u2019ve made a mistake in actioning their accounts can ask us to review that determination by contacting <a href=\"https://www.dropbox.com/get_help/login-issue/disabled-account/logged-out-form\">Dropbox support<\/a>. From January through June 2024, Dropbox received 0 appeals from users who claimed their content or accounts were disabled in error under our terrorism and violent extremism policy.<\/p>\n<p>From January through June 2024, Dropbox received 0 removal orders issued pursuant to EU Regulation 2021/784 (addressing terror content online).&nbsp;<br>\n<\/p>\n","Jul 2023 - Dec 2023":"<p>Dropbox\u2019s <a href=\"https://www.dropbox.com/terms\">Terms of Service<\/a> and <a href=\"https://www.dropbox.com/acceptable_use\">Acceptable Use Policy<\/a> prohibit publishing, sharing, or storing content that contains or promotes terrorism or violent extremism, including terror or violent extremist propaganda. Dropbox relies on a combination of proactive and reactive tools to detect terrorism or violent extremism content and enforce our policies. These tools include leveraging industry-standard hash matching detection technology, a trusted flagger program, external reports from members of the public and our users, and manual review by highly trained analysts. We strongly encourage those who come across terror or violent extremist content on Dropbox to report it through our <a href=\"https://www.dropbox.com/report_abuse\">reporting tool<\/a>. When we find terror or violent extremist content that violates our policies, we will disable access to that content and take steps to prevent it from being further shared. When warranted, such as when accounts appear to be used solely for purposes of disseminating terrorist or violent extremist propaganda, we may also disable the associated account.<\/p>\n<p>From July through December 2023, Dropbox disabled access to 854 pieces of terror or violent extremist content and disabled 493 accounts. We received 286 public reports of potential terror content and took no action on 5 reports. When Dropbox takes no action pursuant to a report, it may be because the provided link was invalid, the content no longer existed, or the content did not violate our Acceptable Use Policy.<\/p>\n<p>Users who believe we\u2019ve made a mistake in actioning their accounts can ask us to review that determination by contacting <a href=\"https://www.dropbox.com/support/sign-in-issues\">Dropbox support<\/a>. From July through December 2023, Dropbox received 0 appeals from users who claimed their content or accounts were disabled in error under our terrorism and violent extremism policy.&nbsp;<\/p>\n<p>From July through December 2023, Dropbox received 0 removal orders issued pursuant to EU Regulation 2021/784 (<i>addressing terror content online<\/i>).&nbsp;<\/p>\n","Jan 2023 - Jun 2023":"<p>Dropbox\u2019s&nbsp;<a href=\"https://www.dropbox.com/terms\">Terms of Service<\/a>&nbsp;and&nbsp;<a href=\"https://www.dropbox.com/acceptable_use\">Acceptable Use Policy<\/a>&nbsp;prohibit publishing, sharing, or storing content that contains or promotes terrorism or violent extremism, including terror or violent extremist propaganda. Dropbox relies on a combination of proactive and reactive tools to detect terrorism or violent extremism content and enforce our policies. These tools include leveraging industry-standard hash matching detection technology, a trusted flagger program, external reports from members of the public and our users, and manual review by highly trained analysts. We strongly encourage those who come across terror or violent extremist content on Dropbox to report it through our&nbsp;<a href=\"https://www.dropbox.com/report_abuse\">reporting tool<\/a>. When we find terror or violent extremist content that violates our policies, we will disable access to that content and take steps to prevent it from being further shared. When warranted, such as when accounts appear to be used solely for purposes of disseminating terrorist or violent extremist propaganda, we may also disable the associated account.<\/p>\n<p>From January through June 2023, Dropbox disabled access to 786 pieces of terror or violent extremist content and disabled 565 accounts. We received 429 public reports of potential terror content and took no action on 2 reports. When Dropbox takes no action pursuant to a report, it may be because the provided link was invalid, the content no longer existed, or the content did not violate our Acceptable Use Policy.<\/p>\n<p>Users who believe we\u2019ve made a mistake in actioning their accounts can ask us to review that determination by contacting&nbsp;<a href=\"https://www.dropbox.com/support/sign-in-issues\" style=\"background-color: rgb(255, 255, 255); font-size: 0.8125rem;\">Dropbox support<\/a>.&nbsp;From January through June 2023, Dropbox received 0 appeals from users who claimed their content or accounts were disabled in error under our terrorism and violent extremism policy.&nbsp;<br>\n<\/p>\n<p>From January through June 2023, Dropbox received 0 removal orders issued pursuant to EU Regulation 2021/784 (<i>addressing terror content online<\/i>).&nbsp;<br>\n<\/p>\n","Jul 2022 - Dec 2022":"<p>Dropbox\u2019s <a href=\"https://www.dropbox.com/terms\">Terms of Service<\/a> and <a href=\"https://www.dropbox.com/acceptable_use\">Acceptable Use Policy<\/a> prohibit publishing, sharing, or storing content that contains or promotes terrorism or violent extremism, including terror or violent extremist propaganda. Dropbox relies on a combination of proactive and reactive tools to detect terrorism or violent extremism content and enforce our policies. These tools include leveraging industry-standard hash matching detection technology, a trusted flagger program, external reports from members of the public and our users, and manual review by highly trained analysts. We strongly encourage those who come across terror or violent extremist content on Dropbox to report it through our <a href=\"https://www.dropbox.com/report_abuse\">reporting tool<\/a>. When we find terror or violent extremist content that violates our policies, we will disable access to that content and take steps to prevent it from being further shared. When warranted, such as when accounts appear to be used solely for purposes of disseminating terrorist or violent extremist propaganda, we may also disable the associated account.&nbsp;<\/p>\n<p>From July through December 2022, Dropbox disabled access to 757 pieces of terror or violent extremist content and disabled 207 accounts. We received 291 public reports of potential terror content and took no action on 1 report. When Dropbox takes no action pursuant to a report, it may be because the provided link was invalid, the content no longer existed, or the content did not violate our Acceptable Use Policy.<\/p>\n<p>Users who believe we\u2019ve made a mistake in actioning their accounts can ask us to review that determination by contacting <a href=\"https://www.dropbox.com/support/sign-in-issues\">Dropbox support<\/a>. From July to December 2022, Dropbox received 0 appeals from users who claimed their content or accounts were disabled in error under our terrorism and violent extremism policy.&nbsp;<\/p>\n<p>From July through December 2022, Dropbox received 0 removal orders issued pursuant to EU Regulation 2021/784 (addressing terror content online).&nbsp;<br>\n<\/p>\n"}

Terrorism and Extreme Violence

Jan 2024 - Jun 2024

Dropbox’s Terms of Service and Acceptable Use Policy prohibit publishing, sharing, or storing content that contains or promotes terrorism or violent extremism, including terror or violent extremist propaganda. Dropbox relies on a combination of proactive and reactive tools to detect terrorism or violent extremism content and enforce our policies. These tools include leveraging industry-standard hash matching detection technology, a trusted flagger program, external reports from members of the public and our users, and manual review by highly trained analysts. We strongly encourage those who come across terror or violent extremist content on Dropbox to report it through our reporting tool or by completing this form. When we find terror or violent extremist content that violates our policies, we will disable access to that content and take steps to prevent it from being further shared. When warranted, such as when accounts appear to be used solely for purposes of disseminating terrorist or violent extremist propaganda, we may also disable the associated account. 

From January through June 2024, Dropbox disabled access to 1,249 pieces of terror or violent extremist content and disabled 484 accounts. We received 232 public reports of potential terror content and acted on every report.

Users who believe we’ve made a mistake in actioning their accounts can ask us to review that determination by contacting Dropbox support. From January through June 2024, Dropbox received 0 appeals from users who claimed their content or accounts were disabled in error under our terrorism and violent extremism policy.

From January through June 2024, Dropbox received 0 removal orders issued pursuant to EU Regulation 2021/784 (addressing terror content online). 

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{"Jan 2024 - Jun 2024":"<ul>\n<li>The volume of legal requests (including both preservation and disclosure requests) received in the first half of 2024 increased significantly compared to the previous half. Requests from US law enforcement increased by 9.3%, while requests from international law enforcement rose by 29.7%.<\/li>\n<li>In accordance with our guiding principles, Dropbox produced some information in response to 78.6% of legal requests for disclosure of data, in line with the second half of 2023. The highest volume of domestic disclosure requests were received from law enforcement in Texas and Florida, while we continue to receive the highest volumes of international requests from Germany and the United Kingdom.&nbsp;<\/li>\n<li>In line with the rate observed throughout 2023, the percentage of domestic disclosure requests including indefinite non-disclosure orders received in the first half of 2024 remained steady at around 10%. Dropbox continues to challenge these indefinite non-disclosure orders, as they prohibit Dropbox from ever notifying affected users.<\/li>\n<li>Dropbox received 75% fewer requests for user information that appear to be pursuant to mutual legal assistance treaties between the United States and other countries. The four requests received in the reported period originated from Brazil, Croatia, Denmark, and Switzerland. These primarily involved cases related to cybercrimes and child exploitation. They are included in our reporting on domestic requests.&nbsp;<\/li>\n<li>The Revising Existing Procedures On Reporting via Technology Act (or the REPORT Act) was signed into US law in May 2024. Among other requirements, the REPORT Act extended the time period providers are required to preserve data in connection with CyberTipline reports from 90 days to 1 year.&nbsp;<\/li>\n<li>The Digital Services Act (DSA) (EU Regulation 2022/2065) went into full effect in February 2024. Among the DSA\u2019s requirements applicable to Dropbox as a hosting service are obligations to act against illegal content, or provide subscriber information when presented with a judicial order from an EU member state.<\/li>\n<\/ul>\n","Jul 2023 - Dec 2023":"<ul>\n<li>The volume of legal requests (including requests for user information as well as preservation requests) received in the second half of 2023 increased compared to the previous half. We saw an increase of 11.4% in requests from U.S. law enforcement and a slight decrease of 5.2% in requests from international law enforcement.<\/li>\n<li>Preservation requests from U.S. law enforcement increased substantially by 22.2%, while preservation requests from international law enforcement decreased slightly by 5.1%.<\/li>\n<li>In accordance with our guiding principles, Dropbox produced some information in response to 77.3% of legal requests for disclosure of data, in line with the previous half. The highest volume of domestic disclosure requests were received from law enforcement in Florida, California, and Texas. Internationally, the highest volume of disclosure requests were received from Germany and the United Kingdom.<\/li>\n<li>Dropbox received 16 requests for user information that appear to be pursuant to mutual legal assistance treaties in place between the United States and other countries. The legal requests received originated from Canada, Germany, Ireland, and Israel. These requests are included in our reporting on domestic requests.<\/li>\n<li>In this reporting cycle, 10% of domestic disclosure requests included indefinite non-disclosure orders, which prohibit Dropbox from notifying affected Dropbox users for an indefinite period of time. This percentage is consistent with the trend observed over the past three reporting cycles. On receipt of an indefinite non-disclosure order, Dropbox requests law enforcement substitute such an order for one of definite duration.<\/li>\n<\/ul>\n","Jan 2023 - Jun 2023":"<ul>\n<li>The volume of legal requests (including requests for user information as well as preservation requests) received in the first half of 2023 was in line with the previous half. With no notable shift in volume, we saw a slight increase (2.3%) in requests from U.S. law enforcement and a slight decrease (3.6%) in requests from international law enforcement.<br>\n<\/li>\n<li>In accordance with our guiding principles, Dropbox produced some information in response to 74.7% of legal requests for disclosure of data, a slight increase from the previous half. The highest volume of domestic disclosure requests were received from law enforcement in Florida, Virginia, and California. Internationally, the highest volume of disclosure requests were received from Germany and Ireland.<\/li>\n<li>Dropbox received 14 requests for user information that appear to be pursuant to mutual legal assistance treaties in place between the United States and other countries. The legal process received represented requests from Belgium, Czech Republic, Germany, Ireland, and Switzerland. These requests are included in our reporting on domestic requests.<\/li>\n<li>In this reporting cycle, 10% of domestic disclosure requests were accompanied indefinite non-disclosure orders (which prohibit Dropbox from notifying affected Dropbox users for an indefinite period of time), down 10% from the previous half.<\/li>\n<\/ul>\n","Jul 2022 - Dec 2022":"<ul>\n<li>Compared to the last reporting cycle, Dropbox received 26.6% fewer legal requests from U.S. law enforcement, and 17.1% fewer legal requests from international law enforcement. These include requests for user information as well as preservation requests.<br>\n<\/li>\n<li>In accordance with our guiding principles, Dropbox produced some information in response to 71.6% of legal requests for disclosure of data. The highest volume of domestic disclosure requests were received from law enforcement in California, Florida, and Texas. Internationally, the highest volume of disclosure requests continued to be received from Germany and the United Kingdom.<\/li>\n<li>Dropbox received 17 requests for user information that appear to be pursuant to mutual legal assistance treaties in place between the United States and foreign countries. The legal process received represented requests from Belgium, Czech Republic, France, Germany, Ireland, Sweden, and The Netherlands. These requests are included in our reporting on domestic requests.<\/li>\n<li>In this reporting cycle, 11.2% of domestic disclosure requests were accompanied by indefinite non-disclosure orders (which prohibit Dropbox from notifying affected Dropbox users for an indefinite period of time), in line with the previous half.<\/li>\n<li>Dropbox responds to legal process for its subsidiary companies, including Dropbox Sign, Dropbox Fax, FormSwift, and DocSend. These requests are already included in our transparency report. In this reporting cycle, Dropbox received one request for Dropbox Sign user information and did not provide information in response.&nbsp;<\/li>\n<li>Dropbox received 4 emergency disclosure requests. Of the 4 emergency disclosure requests, we provide some user information for 1, while for the remaining requests, we did not provide any information in response.<br>\n<\/li>\n<\/ul>\n","Jan 2022 - Jun 2022":"<ul>\n<li>Compared to the last reporting cycle, Dropbox received 13.3% more legal requests from U.S. law enforcement, and 3.1% more legal requests from international law enforcement. These include requests for user information as well as preservation requests.&nbsp;<\/li>\n<li>In accordance with our guiding principles, Dropbox produced some information in response to 70.3% of legal requests for disclosure of data. The highest volume of domestic disclosure requests were received from law enforcement in Florida, California, and Virginia. Internationally, the highest volume of disclosure requests continued to be received from Germany and the United Kingdom.<\/li>\n<li>The volume of legal requests rose most dramatically in Colorado, Kentucky, Nebraska, and Alabama this reporting cycle.<\/li>\n<li>Dropbox received 8 requests for user information that appear to be pursuant to mutual legal assistance treaties in place between the United States and foreign countries. The legal process received represented requests from Sweden, Ireland, and Australia. These requests are included in our reporting on domestic requests.&nbsp;<\/li>\n<li>In this reporting cycle, 11.5% of domestic disclosure requests were accompanied by indefinite non-disclosure orders (which prohibit Dropbox from notifying affected Dropbox users for an indefinite period of time), up 17% from last half.<\/li>\n<\/ul>\n","Jul 2021 - Dec 2021":"<ul>\n<li>Compared to the last reporting cycle, Dropbox received 6.2% fewer legal requests from U.S. law enforcement, and 20.9% less legal requests from international law enforcement. These include requests for user information as well as preservation requests.&nbsp;<\/li>\n<li>In accordance with our guiding principles, Dropbox produced some information in response to 75.8% of legal requests for disclosure of data. The highest volume of domestic disclosure requests were received from law enforcement in California, Florida, and Texas. Internationally, the highest volume of disclosure requests were received from Germany and the United Kingdom.<\/li>\n<li>The volume of legal requests rose most dramatically in Florida, Illinois, New Jersey, and Texas this reporting cycle.<\/li>\n<li>Dropbox received 7 requests for user information that appear to be pursuant to mutual legal assistance treaties in place between the United States and foreign countries. The legal process received represented requests from Ireland, the United Kingdom, Germany, and Australia. These requests are included in our reporting on domestic requests.&nbsp;<\/li>\n<li>Dropbox received 34.4% fewer requests for user information from international law enforcement this reporting cycle.&nbsp;<\/li>\n<li>Compared to the last reporting cycle, Dropbox received 44.5% fewer indefinite non-disclosure orders (which prohibit Dropbox from notifying affected Dropbox users for an indefinite period of time). Instead, more non-disclosure orders had definitive time periods.<\/li>\n<\/ul>\n","Jan 2021 - Jun 2021":"<ul>\n<li>Compared to the last reporting cycle, Dropbox received 46.2% more legal requests from U.S. law enforcement, and 116% more legal requests from international law enforcement. These include requests for user information as well as preservation requests.&nbsp;<br>\n<\/li>\n<li>While Dropbox received higher numbers of each type of legal process, the volume of subpoenas rose most dramatically (90.5%), followed by search warrants (31.3%). Court orders rose slightly (11.1%).<br>\n<\/li>\n<li>In accordance with our guiding principles, Dropbox produced some information in response to 86.8% of legal requests for disclosure of data. The highest volume of domestic disclosure requests were received from law enforcement in California, Florida, and Virginia. Internationally, the highest volume of disclosure requests were received from Germany and Spain.<br>\n<\/li>\n<li>Dropbox received 12 requests for user information that appear to be pursuant to mutual legal assistance treaties in place between the United States and foreign countries. The legal process received represented requests from Australia, Canada, Costa Rica, Ireland, Korea, Poland, and The United Kingdom. These requests are included in our reporting on domestic requests.&nbsp;<br>\n<\/li>\n<li>Compared to the last reporting cycle, international preservation requests increased by 101.5%. The highest volume of these requests were received from the United Kingdom and Germany. Domestic preservation requests also increased by 49.2% with the highest volumes from California and New York.<br>\n<\/li>\n<\/ul>\n","Jul 2020 - Dec 2020":"<ul>\n<li>Compared to the last reporting cycle, Dropbox received 4.7% more legal requests from U.S. law enforcement, and 11.4% fewer legal requests from international law enforcement. These include requests for user information as well as preservation requests.<\/li>\n<li>In accordance with our guiding principles, Dropbox produced some information in response to 85.1% of legal requests. The highest volume of requests were received from local, state, and federal law enforcement in California, Texas, and Pennsylvania.<\/li>\n<li>We received 9 requests for user information that appear to be pursuant to mutual legal assistance treaties in place between the United States and foreign countries. The legal process received represented requests from Luxembourg, Ireland, Australia, The United Kingdom, The Netherlands, and Belgium. These requests are included in our reporting on domestic requests. These requests do not include preservation requests.<\/li>\n<li>We received 66 requests to preserve user information from international law enforcement.&nbsp;<br>\n<\/li>\n<\/ul>\n","Jan 2020 - Jun 2020":"<ul>\n<li>Compared to the last reporting cycle, Dropbox received 30.3% more legal process requests from U.S. law enforcement, and 1% more legal process from international law enforcement. These increases include requests for user information as well as preservation requests.&nbsp;<\/li>\n<li>Compared to the last reporting cycle, Dropbox received 54.3% fewer government removal requests.&nbsp;<br>\n<\/li>\n<li>In accordance with our guiding principles, Dropbox produced some information in response to 84.2% of legal requests.&nbsp;<br>\n<\/li>\n<li>The highest volume of requests were received from federal, state, and local law enforcement in California, Florida, and Texas.&nbsp;<br>\n<\/li>\n<li>We received 10 requests for user information that appear to be pursuant to Mutual Legal Assistance Treaties in place between the United States and foreign countries. The legal process received represented requests from Germany, Ireland, the Netherlands, Brazil, Australia, and the United Kingdom. These requests are included in our reporting on domestic requests.<\/li>\n<\/ul>\n","Jul 2019 - Dec 2019":"<ul>\n<li>Compared to the last reporting cycle, Dropbox received 24.6% fewer legal process requests.<\/li>\n<li>In accordance with our guiding principles, Dropbox produced some information in response to 81.3% of legal requests.&nbsp;<\/li>\n<li>The highest volume of requests were received from federal and state law enforcement in Florida, California, and Washington, DC.<\/li>\n<li>We received 11 requests for user information that appear to be pursuant to mutual legal assistance treaties in place between the United States and foreign countries. The legal process received represented requests from Ireland, the Netherlands, and the United Kingdom. These requests are included in our reporting on domestic requests.<\/li>\n<\/ul>\n","Jan 2019 - Jun 2019":"<ul>\n<li>Compared to the last reporting cycle, Dropbox received 15% more warrants, 13% fewer subpoenas, and 4.3% more court orders.<\/li>\n<li>Additionally, there was a 58% decrease in the number of users identified in subpoenas, 47% decrease in the number of users identified in court orders, and 14% increase in the number of users identified in warrants.&nbsp;<\/li>\n<li>In accordance with our guiding principles, Dropbox produced some information in response to 80.6% of legal requests.&nbsp;<\/li>\n<li>The highest volume of requests were received from federal and state law enforcement in Virginia, California, and Texas.<\/li>\n<li>We received 5 requests pursuant to mutual legal assistance treaties in place between the United States and foreign countries. The legal processes received represented requests from Germany, Sweden, Canada, the Netherlands, and Australia. These requests are included in our reporting on domestic requests.<\/li>\n<\/ul>\n","Jul 2018 - Dec 2018":"<ul>\n<li>In accordance to our guiding principles, Dropbox produced some information in 74.4% of legal requests.<\/li>\n<li>Washington, DC had the highest number of law enforcement requests in proportion to its population, followed by Minnesota, then Virginia.<\/li>\n<\/ul>\n","Jan 2018 - Jun 2018":"<ul>\n<li>Dropbox received seven requests for user information that were served past their dates of execution. We also received three requests for information addressed to the wrong company. We required that law enforcement remedy these errors.&nbsp;<\/li>\n<li>We did not receive any orders issued under the authority of the United States All Writs Act of 1789.<\/li>\n<li>In proportion to its population, Washington, DC had the highest number of law enforcement requests, followed by Virginia, then Alaska.<br>\n<\/li>\n<\/ul>\n","Jul 2017 - Dec 2017":"<ul style=\"list-style-position: inside;\">\n<li>Dropbox received one government request for voluntary disclosure of user information, citing the emergency exception of section 2702 of the Electronic Communications Privacy Act. Dropbox determined there was no qualifying emergency and required the government to pursue a search warrant, which it did.<br>\n<\/li>\n<li>We notified a user that we had been served with a subpoena for that user's information. That user was represented by a major privacy advocacy group and successfully fought the subpoena.<br>\n<\/li>\n<\/ul>\n","Jan 2017 - Jun 2017":"<ul style=\"list-style-position: inside;\">\n<li>The only order Dropbox received under the All Writs Act of 1789 required physical delivery of content that Dropbox produced in response to a legally valid warrant. We received no orders under the All Writs Act requesting that Dropbox circumvent security features or otherwise compromise the integrity of our services.<\/li>\n<li>We received three requests for information addressed to the wrong company. We required that law enforcement remedy these errors.<\/li>\n<li>We received one court-ordered pen register/trap and trace order (PRTT), which ordered Dropbox to produce information for a specified period of time after the service of the order. Dropbox found no information responsive to the order. The court issued an order of indefinite non-disclosure preventing us from notifying the user.<br>\n<\/li>\n<\/ul>\n","Jul 2016 - Dec 2016":"<ul style=\"list-style-position: inside;\">\n<li>The only order Dropbox received under the All Writs Act of 1789 required physical delivery of content that Dropbox produced in response to a legally valid warrant. We received no orders under the All Writs Act requesting that Dropbox circumvent security features or otherwise compromise the integrity of our services.<\/li>\n<li>We received two requests for information and one court order of non-disclosure addressed to the wrong company. We required that law enforcement remedy these errors.<\/li>\n<li>We received one court-ordered pen register/trap and trace order (PRTT), which ordered Dropbox to produce information for a specified period of time after the service of the order. Dropbox found no information responsive to the order. The court issued an order of indefinite non-disclosure preventing us from notifying the user.<\/li>\n<\/ul>\n","Jan 2016 - Jun 2016":"<ul style=\"list-style-position: inside;\">\n<li>We did not receive any orders issued under the authority of the United States All Writs Act of 1789.<\/li>\n<li>The greatest amount of legal process served, as proportional to population, was from Washington, DC, followed by Alaska, then Montana.<br>\n<\/li>\n<li>Dropbox received one government request that we voluntarily disclose user information, citing section 2702 of the Electronic Communications Privacy Act. We did not comply.<br>\n<\/li>\n<li>We received two requests for information and four court orders of non-disclosure directed to the wrong company. We required that law enforcement remedy these errors.&nbsp;<br>\n<\/li>\n<\/ul>\n","Jul 2015 - Dec 2015":"<ul style=\"list-style-position: inside;\">\n<li>We did not receive any orders issued under the authority of the United States All Writs Act of 1789.<br>\n<\/li>\n<li>We received one piece of legal process incorrectly addressed to the wrong company, but that sought Dropbox user information. We required law enforcement to remedy this error before accepting this request.<br>\n<\/li>\n<li>We received one court-ordered pen register/trap and trace order (PRTT), which required our production of IP addresses for a specified period of time after the service of the order. We did not notify the user because the court order disallowed disclosure.<br>\n<\/li>\n<li>In proportion to its population, Washington, DC had the highest number of law enforcement requests, followed by Rhode Island, Maryland, and Arizona.&nbsp;<br>\n<\/li>\n<\/ul>\n","Jan 2015 - Jun 2015":"<p>&nbsp;<\/p>\n<p>No additional information is available for this reporting period.<\/p>\n","Jul 2014 - Dec 2014":"<p>&nbsp;<\/p>\n<p>No additional information is available for this reporting period.<br>\n<\/p>\n","Jan 2014 - Jun 2014":"<p>&nbsp;<\/p>\n<p>No additional information is available for this reporting period.<br>\n<\/p>\n","Jan 2013 - Dec 2013":"<p>&nbsp;<\/p>\n<p>No additional information is available for this reporting period.<br>\n<\/p>\n","Jan 2012 - Dec 2012":"<p>&nbsp;<\/p>\n<p>No additional information is available for this reporting period.<br>\n<\/p>\n"}

Beyond the numbers

Jan 2024 - Jun 2024
  • The volume of legal requests (including both preservation and disclosure requests) received in the first half of 2024 increased significantly compared to the previous half. Requests from US law enforcement increased by 9.3%, while requests from international law enforcement rose by 29.7%.
  • In accordance with our guiding principles, Dropbox produced some information in response to 78.6% of legal requests for disclosure of data, in line with the second half of 2023. The highest volume of domestic disclosure requests were received from law enforcement in Texas and Florida, while we continue to receive the highest volumes of international requests from Germany and the United Kingdom. 
  • In line with the rate observed throughout 2023, the percentage of domestic disclosure requests including indefinite non-disclosure orders received in the first half of 2024 remained steady at around 10%. Dropbox continues to challenge these indefinite non-disclosure orders, as they prohibit Dropbox from ever notifying affected users.
  • Dropbox received 75% fewer requests for user information that appear to be pursuant to mutual legal assistance treaties between the United States and other countries. The four requests received in the reported period originated from Brazil, Croatia, Denmark, and Switzerland. These primarily involved cases related to cybercrimes and child exploitation. They are included in our reporting on domestic requests. 
  • The Revising Existing Procedures On Reporting via Technology Act (or the REPORT Act) was signed into US law in May 2024. Among other requirements, the REPORT Act extended the time period providers are required to preserve data in connection with CyberTipline reports from 90 days to 1 year. 
  • The Digital Services Act (DSA) (EU Regulation 2022/2065) went into full effect in February 2024. Among the DSA’s requirements applicable to Dropbox as a hosting service are obligations to act against illegal content, or provide subscriber information when presented with a judicial order from an EU member state.
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Glossary

Jan 2024 - Jun 2024

“Account did not exist”: The identifiers provided in the request were not associated with valid Dropbox accounts.

All Writs Act Orders: All Writs Act Orders are issued by United States judges pursuant to the All Writs Act of 1789. The statute gives courts the power to “issue all writs necessary or appropriate in aid of their respective jurisdictions and agreeable to the usages and principles of law.”

“Content”: Content refers to the content of communications, which includes any information concerning the substance, purport, or meaning of the communication. It includes the files stored in a person’s Dropbox account and the filenames associated with those files. A search warrant is required to compel the production of content. Often, search warrants will also seek basic subscriber information or other non-content records, in addition to the content of communications.

Emergency disclosure requests: Dropbox may voluntarily disclose information to law enforcement if we have a good faith belief that someone is at imminent risk of death or serious physical injury and we have information that may help prevent the threat. We require that law enforcement provides a written summary of the emergency and explanation of how the information requested will assist them in preventing the emergency. 

“No information provided”: Common reasons that no information was provided in response to legal process include: (1) the request was a duplicate; (2) Dropbox objected to the request; (3) law enforcement withdrew the request; or (4) the request failed to accurately identify an account.

“Non-content”: Non-content records generally describes any available information other than the content of communications. It includes basic subscriber information, defined in Section 2703 of the Electronic Communications Privacy Act, and other information reflecting usage of an account. Non-content information does not include the files that people store in their Dropbox accounts.

Non-disclosure order: At their discretion, judges can issue court orders preventing or delaying Dropbox from notifying a user of a government request for their information. These orders often cite subsection 2705(b) of the Electronic Communications Privacy Act and can extend for any length of time. 

Non-US requests: Non-US requests include any formal legal process from a non-US governmental entity seeking user data. At this time, we accept US and Irish government requests. We may also respond to requests made pursuant to international agreements on legal cooperation in criminal matters, including Mutual Legal Assistance Treaties or letters rogatory. 

Preservation: A preservation request is a government request to preserve user data pending the receipt of formal legal process. When we receive these requests, we will temporarily retain a snapshot of the relevant user data for 90 days, but we do not disclose user data in response to preservation requests. To obtain the preserved data, valid legal process is required and those subsequent requests are (and always have been) included in the report.

“Public Report”: A public report refers to a report submitted by Dropbox users or other non-law enforcement sources regarding potential illegal content or content that may violate Dropbox’s Acceptable Use Policy.

User Notice: Our policy is to provide notice to users about requests for their information unless we are prohibited from doing so by law. In limited cases, we may delay notice to the user until after we have complied, and in those cases we note the date we produced user records.

Our tracking and reporting methods may evolve as we continually strive to improve the accuracy and clarity of our report.