Access Dropbox files and content to include in Zendesk Support ticket responses.

Reduce content redundancy. Access Dropbox files directly from Zendesk Support, ensuring agents are using the most up-to-date information.

Boost customer service productivity. Enable agents to easily locate and share Dropbox files without leaving Zendesk.

Improve your customers’ experience. Provide customers with relevant content from Dropbox to ensure support questions are quickly addressed and accurately resolved.

Add Dropbox to the Zendesk Support ticket composer toolbar.
Access your Dropbox files from a pop-up modal within Zendesk.
Easily embed a link to the relevant Dropbox files directly into your ticket reply.